Hosted Seat Phone System West Midlands

Don't miss a call in West Midlands

We are proud of offering some of the best Hosted seat services in and around West Midlands We can offer feature packed VoIP systems often, on average 50% cheaper than your standard ISDN lines.

What to expect

Crystal clear quality, often better than a traditional line
Easily make and receive calls on your mobile and desk phone
Call recording and advances features
Support - such as changing working hours etc.

So how does it work?

Because you're a small business, or a sole trader we will supply with with a 'hosted seat'. This means that you'll be able to receive and make phone calls via our softphone applications and a desk phone, if you wish. This generally works out cheaper than a business solution in general as you don't have server costs.

Features include

IVR

We provide specialized menu system which uses voice prompts to help callers navigate to the correct department. It completely eradicate the need for separate receptionist or answering service.

Queue

Ensure that even if you're on the phone you never miss a call! Your customers will automatically get placed into a queue notifying them of their position and even offering them a call-back service if required.

Call Groups

We can route your calls in a variety of ways. When your customers calls your company, our telephone system accepts the call, provides an auto-attendant menu, and transfers the call to your team. Everything is automated and systematic under our telephone service.

Desktop and Mobile App

With the help of our VoIP and telephone system, you can turn your PC or Phone into a fully functional desk phone. This allows you to never miss a call, no matter where you are!

Statistics

We keep record of every single call or conference. You can track timings, details and much more about your incomings and outgoings by using our exceptional VoIP telephone service.

Extensions

We have the virtual phone extensions connected to out cloud based phone system. It allows you to make and receive calls from local and toll free numbers resulting in reduced cost for your business.

Want to test VoIP? Or see the quality? Try calling our main number on 0330 350 3448

Frequently Asked Questions

Of course! We offer a competitive porting service to transfer your number into the cloud!

We offer a wide range of phones from Yealink, Snom, Fanvil & many more. From DECT to reception phones. 

VoIP offers many more features than your standard ISDN line. It gives you the ability to see exactly what calls are coming in and out and many more features such as voice recording, IVR, call queues, hold music and much more!

Installation times vary depending on the number you’re porting and where you’re porting from- but on average a port takes around 10-14 days. Most business site setups can be done within a day.

As long as it's compatible of course!

VoIP is a much more robust system that can allow people to work on site and remotely without worry. That means that you can answer calls on the go; meaning you’ll never miss a call. Our VoIP solution is often more cost effective than an ISDN line so it’s a no brainer to at least get a quote!